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Core Values

CORE VALUES

 

Core Values of Promo Solved Ltd and their staff - HONESTY / LOYALTY / SINCERITY / COMMUNICATION / EMPATHETIC LISTENERS

 

 

To help you get to know us and how we operate, I would like to share the core values and principles our staff are trained in or naturally possess.

 

Honesty - We always tell the truth and never mislead our customers.

 

  • Prices - The price on the quote will be what is invoiced. There are no hidden costs (Subject to no changes after the project is placed in production)
  • Origin of a product  - Where possible, we make it clear where an item has been sourced from and the carbon footprint involved.
  • Eco credentials - Whether the merchandise it is recycled, recyclable, biodegradable or UK made!
  • Delivery dates - A clear date will be emailed once the order is approved by you and tracking provided when th items are dispatched.
  • Quality of Work - Our company values positive feedback over profits and should you provide photo reviews, and we award extra discounts. We ensure branded merchandise is printed in the highest of standards.

 

Loyalty / Sincerity - As a distributor, most of our suppliers have worked with us since we began in 2010 : This means we are more able to:

 

  • Negotiate better prices
  • Schedule shorter lead times
  • Send special offers
  • Make you the first to know about new products

 

Our clients also receive loyalty discounts based on spend, referrals or feedback left on https://www.reviews.co.uk/company-reviews/store/promo-solved

 

Communication / Empathetic Listeners – We never hide should issues arise and are always available to discuss any issues as we believe this builds trust.

 

How quickly do we get back to you?

 

Our friendly staff are trained to answer calls within a few rings and have lots of experience in providing printed merchandise - Feel free to ask any related question and I’m sure we’ll help!

 

  • Quotes are within 2 hours if a standard product or usually same day if not
  • Samples are sent within 2-3 days max
  • Catalogues are posted on the same day of an enquiry
  • Artwork proofing is usually 3-4 days after order acknowledgement
  • Support is available almost 24/7 -though we do like to finish at 6pm!

 

Promo Solved will find promotional merchandise solutions for almost any event and within any budget!

 

If you’re looking for low cost printed pens, pencils or keyrings in the shape of your logo, cheap branded coasters to dress up conference rooms, bags with large logos for trade shows – we are right for you.

 

In this category, we have selected a few gifts to get you started, but please feel free to challenge us to find the most relevant giveaway for your next event.

 

Did you know plastic pens can be personalised in corporate colours under 50p a unit and supplied in bulk quantities over 250 units? Add a stylus and still less than 75p each!

 

Our 5oz cotton shopper bags are available with print and in any primary colour under £1, and you don’t need to order hundreds either!

 

Generally, anything made of plastic or paper can be moulded into the shape or colour of your logo for 50-75p with the right volume ordered.

 

Call us today on 01273 380962 to discuss any upcoming projects in the near future and we promise the following in return:

 

  • Low cost motivators available within any budget (Maximise your budget)
  • Products in the shape and colour of your logo
  • Merchandise with low or no minimum quantity
  • Alternative options which may save you money and be a more suitable solution
  • Delivery within 3 weeks max. Usually under 2 weeks including editing and sampling
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